Assistant General Manager General Labor - Mercer, PA at Geebo

Assistant General Manager

Candlewood Suites Grove City - Outlet Center Candlewood Suites Grove City - Outlet Center Mercer, PA Mercer, PA Full-time Full-time Estimated:
$45.
6K - $57.
7K a year Estimated:
$45.
6K - $57.
7K a year Job
Summary:
Assists the General Manager in directing and overseeing all activities and departments to maximize revenue, minimize costs, and deliver a positive experience and exceptional customer service for the guests.
Job
Qualifications:
Must have the ability to interact with management, associates, guests, and the general public in a courteous, tactful and patient manner.
Must have excellent communication and organizational skills.
Must be dedicated, hard-working, and self-motivated to work independently with little guidance.
Responsibilities & specific duties:
Assists the GM to ensure that all policies, procedures, federal, state and local ordinances with regard to personnel, security, cash handling, guest relations and safety are followed.
Assists the GM to ensure that the property and its inventories are always in the best of conditions.
Comply with all corporate accounting procedures.
Conduct month end inventories regardless of the day of the week.
Oversees the supervision of the hotel with a focus on cost controls, to include taking appropriate actions to correct deficient conditions, behaviors, and work practices.
Ensures that the entire guest experience meets or exceeds established company and hotel brand standards.
Assists the GM with hiring and ensures employee practices comply with company and legal requirements.
Both with the GM, and in the GM's absence, inspects the property on a regular basis and enforces the implementation of actions toward safety, comfort, and cleanliness of the hotel and guest satisfaction.
Assists the GM in monitoring hours and staffing on a daily basis with accurate scheduling and budget guidelines.
Remain highly visible and be readily available for guests at all times.
Finds solutions for problems such as call offs, last minute bookings, or any other problems that may arise.
Both with the GM, and in the GM's absence, responsible for ensuring proper supervision for every department within the hotel is taking place.
Thoroughly understand and implement the hotel brand service culture.
Must have current and valid drivers license in order to drive the shuttle van if necessary.
Provides administrative support including but not limited to, handling incoming calls, general office duties including faxing, filing, mailing and copying, scheduling, and miscellaneous projects as assigned.
Other duties as assigned by the GM.
Hours of work:
The hotel operates 7 days a week.
The Assistant GM will work a minimum of 50 hours per week.
This schedule will need to be flexible to accommodate fluctuating business demands and it may be necessary to work shifts other than those normally scheduled, including evenings and weekends.
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Estimated Salary: $20 to $28 per hour based on qualifications.

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